Privacy Policy for Ecophilic Farming Solutions

This privacy policy applies to www.ecophilicfarmingsolutions.in.

www.ecophilicfarmingsolutions.in recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This policy describes how we treat the user information we collect on https://www.ecophilicfarmingsolutions.in and other online and offline sources. This privacy policy applies to current and former visitors to our website, as well as our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

ecophilicfarmingsolutions.in is a property of Ecophilic Farming Solutions LLP, an Indian Limited Liability Partnership registered under section 12(1) of the Limited Liability Partnership Act, 2008, having its registered office at Sukanta Pally, P.O. Bagdogra, Dist- Darjeeling, West Bengal-734014.

We gather information.

Contact information: We might collect your name, email, mobile number, street, city, state, pin code, country, and IP address.

Payment and billing information: We might collect your billing name, billing address, and payment method when you buy a product. On our website, we NEVER collect your credit or debit card number, CVV, credit or debit card expiration date, or other details about your credit or debit card(s). Our online transaction partner, ‘PhonePe Payment Gateway’, will obtain and process your credit and debit card information. Read further: https://www.phonepe.com/trust-and-safety/

You posted information: We collect information you post in a public space on our website or on a third-party social media site belonging to ecophilicfarmingsolutions.in.

Demographic information: We may collect demographic information about you, about your planting interest, about products you buy, or any other information you provide while using our website. We could also collect this as part of a survey.

Other information: If you use our website, we may collect information about your IP address and the browser you’re using. We may examine the website from where you came to our website, the length of time you spent on our website, the pages you browsed, and the website you visited before departing. We may also collect information about the type of mobile device you are using or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you: When you subscribe to our newsletters or purchase our products, we collect information directly from you. We also collect information if you post a review on our websites, ask us a question by phone or email, or use our contact form.

We collect information from you passively: We may use some of the well-recognized website tracking tools, browser cookies, and web beacons to collect information about your usage of our website.

Third parties provide information about you: For example, if you use an integrated social media feature on our websites, the third-party social media site will give us certain information about you.

Third-party privacy policies: Ecophilic Farming Solutions’s privacy policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.
You can choose to disable cookies through your individual browser options. You can find more detailed information about cookie management with specific web browsers on their respective websites.

Use of your personal information.

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use this information to respond to your requests or questions: Your information may be used to confirm your registration for an event or contest.

We use information to improve our products and services: We may use your information to personalize your experience with us. This could include displaying content based on your preferences.

We use this information to analyze site trends and customer interests: We may use your information to make our website and products better. We may combine the information we receive from you with information about you that we receive from third parties.

We use information for security purposes: We may use this information to protect our company, our users, or our websites.

We use this information for promotional purposes: We might send you information about special promotions or offers. We may also tell you about new features or products that we have only released. If you buy products from us, we’ll enroll you in our newsletter. Otherwise, we will never share any of your data with any third party for the purpose of promoting their products or services to you.

We use this data to send you transactional communications. We may send you emails or text messages about your account or a product purchase. Once we dispatch the shipment, we may also update you on its position.

We use information as otherwise permitted by the laws of India.

Sharing information with third parties

We may need to share information with third parties who perform services on our behalf; for example, we need to share your address with the courier services for effective shipping processes.

If we believe we must, we may share information in order to comply with the laws of India. We will share information to respond to a court order or subpoena. If a government agency or investigative body requests it, we may also share it. Or, we might also share information when we are investigating potential fraud. 

We may share information with any successor to all or part of our business. For instance, if we sell a portion of our business, we might include our customer list in the transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Email Opt-Out

You can opt out of receiving our promotional emails. To do so, please click the ‘Unsubscribe’ button in the emails. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your future purchases. 

Grievance Officer
The following provides the name and contact details of the Grievance Officer in accordance with the Information Technology Act 2000 and its rules:

Dr. Anjalii Prasad
Sukanta Pally, P.O. Bagdogra,
Dist- Darjeeling
West Bengal: 734014
Phone: +91-84863 60065
Email: ceo@ecophilifarmingsolutions.in
If you have any questions about this policy or other privacy concerns, you can also Contact us. Visit our About Us page.

Updates to this policy

We last updated this privacy policy on June 9, 2024. From time to time, we may change our privacy policies. We will notify you of any material changes to this policy as required by Indian law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy are subject to this policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be subjected to Siliguri Jurisdiction.